ESSENTIAL REWARDS aka ER is the cornerstone of your Young Living organization. There is no better loyalty program around and if people are aware of it they will sign up. I will admit I was terrified to mention it to people when I just started the business side, like many people I had signed up for autoship programs in the past and ended up having to make 3 phone calls, kick a wall, donate plasma and recite The Pledge of Allegiance backwards to get out of it. These days I have upped my customer service game and understand that I am doing them a DISSERVICE by NOT telling them about ER.
Here is basically how I do it...
Typically we have spoken back and forth about oils because I have been checking in.
The member will mention they are out of something or are going to order and BOOM I say...
I come back with the ER graphic
and I say...
Honestly friends it has been that simple because they TRUST me. I have been with them every step of the way so they know I wouldn't talk them into something that wasn't for them.
There are a million different ways to have the conversation. Postcard, phone call, quick text...doesn't matter. Just don't make them miss out! It benefits your business and their budget. It makes sense.